Delayed Support Response Times Next Week
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Thursday, 14th March, 2024
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21:59pm
Hi,
There will be delayed response times for support next week on the following days:
Monday, March 18, 2024, 8 AM to 5 PM PST (9 hours of unavailability)
Wednesday, March 20, 2024, 8 AM to 5 PM PST (9 hours of unavailability)
Thursday, March 21, 2024, 10 PM to Friday March 22, 2024, 5 PM PST (20 hours of unavailability)
Please remember that you always have all the tools to fix any server-related issues without our intervention, but it might take a bit longer to figure out by yourself. We don’t use any special privileged tools either because everything can be done by yourself, so what we can access in the panel is what you can access too. There’s also voluntary community support in the Discord server.
We hope that operations will return to normal hours by the end of next week.
Best regards,
Foxomy
