Announcements

Node dfw4 (Dallas, TX) outage

  • 13th January 2025
Dear all, Node dfw4 (Dallas, TX) is offline. The node became unresponsive, and reboot signals did not work. The datacenter acknowledged this. Sorry for any inconveniences caused. Updates: 2025-13-01 10:30 AM PST - Node dfw4 (Dallas, TX) is down. Acknowledged by datacenter. 2025-13-01 12:14 PM PST - Node dfw4 (Dallas, TX) is online. This has ...
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Node dfw3 (Dallas, TX) outage

  • 11th January 2025
Dear all, Node dfw3 (Dallas, TX) is offline. The node became unresponsive, and reboot signals did not work. We’re waiting for a response from the datacenter. Sorry for any inconveniences caused. Updates: 2025-11-01 5:33 AM PST - Node dfw3 (Dallas, TX) is down. 2025-11-01 9:00 AM PST - System appears to be going into a kernel panic ...
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IMPORTANT: Duplicate items on invoice (December 24, 2024)

  • 8th January 2025
The invoices that were generated on December 24, 2024 and due on January 7, 2025 has duplicated the charged items. We’re reviewing all invoices generated on that date and fixing it right now. If you are seeing mistakes on your invoice, please let us know as soon as possible or email [email protected]. On December 24, 2024, the webserver disk ...
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Node chi1 (Chicago, IL) outage

  • 31st December 2024

Dear all,

Updates:

2024-12-30 6:32 PM PST - Node chi1 (Chicago, IL) is down.

2024-12-30 6:50 PM PST - Node chi1 (Chicago, DE) is back online now. The node became unresponsive, so a reboot signal was sent to it. We’re monitoring the server for stability. Sorry for any inconveniences caused.

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