Announcements

cPanel webserver (Dallas, US) affected by layer 7 attacks

  • 25th September 2024
Dear all, The cPanel webserver (Dallas, US) is experiencing recent high load due to layer 7 attacks. The network provider is currently applying rules to the network appliance. Sorry for any interruptions. Updates: 2024-09-25 12:34 AM PST - The webserver is overloaded (502 Bad Gateway) due to a Layer 7. Logs: ``` 2024/09/02 22:37:04 [error] ...
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High Load in New York Servers

  • 12th August 2024

Node ny1 and ny3 (Chappaqua, New York, US) is experiencing recent high load. We're currently looking into this issue. Sorry for any impacts in performance.

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High Load in Frankfurt, DE Servers

  • 2nd August 2024

Hi,

Frankfurt, DE is in extremely high demand. We’re recently experiencing high loads in this location, and we’re working as quickly as possible to mitigate this. New orders have been turned off for this location. Sorry for any impacts in performance.

Impacted: fra3, fra4, fra5

Best,
Support

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Delayed Support Response Times June 13, 2024

  • 13th June 2024
Hi, It’s that time again. There will be delayed response times for support next week on the following day: Thursday, June 13, 2024, 8 AM to 5 PM PST (9 hours of unavailability) Tip: The most frequent issue is with modpack installations. If your server does not start, go to the Startup tab and change the Java version to the correct Java ...
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